What was the defect rate of Sunsred’s LED beauty masks over the past 12 months? How do Sunsred handle warranty returns and exchanges?

Sunsred always adheres to openness and transparency, winning customer trust with an extremely low defect rate and responsible after-sales policies!

We have clear records and commitments regarding our product quality and after-sales process:

Excellent Quality Performance:

Extremely Low Defect Rate: In the past 12 months, the overall defect rate of our LED beauty masks was only 0.6%.

Main Causes: The vast majority of defect cases were caused by wear and tear on non-core parts (mainly strap wear), while core optoelectronic components performed extremely stably.

Full-Process Tracking: Every device is tracked throughout its lifecycle via a barcode ERP system, ensuring quality traceability.

Worry-Free Warranty Commitment:

1-Year Full Warranty: We provide a 1-year warranty service. For faults within the warranty scope, we will fully cover the costs for compensation or replacement, making your after-sales experience worry-free.

Failure Analysis Sharing: We not only solve problems but are dedicated to preventing them. We share detailed failure analysis reports with partners to jointly explore and optimize product design, continuously improving quality.

Sunsred's low defect rate and worry-free after-sales service are the solid backing for your brand reputation; start cooperation now!